Buying a car

Buying your first car can be very exciting! It’s the taste of freedom as you cruise along grooving to your favourite tunes. When you’re buying a car, it’s really important to do your homework so you don’t end up with a dud. This page outlines some important things you can do to make sure you get a good car that’s reliable.

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To get started, check out this video about things to look out for when buying a car:

Going for a Test Drive

It is always a good idea to test-drive a vehicle before you buy it.  Some dealers won’t let you test drive a car if you’re under 25, so it’s good to check with them.  If they do let you drive it, make sure you understand any agreement you sign. For example, many car dealerships will make you agree to pay for any damage that you cause while test-driving a car.   

I’m thinking of buying a second-hand car – what should I look out for?

There are few things you should always do before you buy a second-hand or used car:

  1. Ask the right questions: make sure that you ask for as much information about the car as possible.  It’s a good idea to as to take a look at all the logbooks (these show when the car was serviced). This is useful if you want to see that the previous owner has taken good and proper care of it. It’s also a good idea to ask if the car has been in any accidents. If you have a friend or parent who is really good with cars, let them come with you to take a look at it.  Remember, two sets of eyes is always better than one.
  2. Get it inspected by a reliable, independent mechanic or vehicle inspector.  An inspector can come to you at the owner’s house to look at the car. To find a service who can do this, search the internet for “used car vehicle inspection service”.
  3. Do a registration check to see if the car is currently registered: http://www.rego.act.gov.au/payments-and-more/check-registration-details
  4. Do a PPSR check to see if there is any finance owing on the car. 

When you buy a used car, you don’t know if the previous owner still owes money on it. The law is very complicated and in some cases you could be caught up paying off someone else’s debt, even though you paid for the car yourself! The way to avoid this is to do a check on the PPSR register. This is a website where you put in the engine number and the system tells you if there is any money owing on the car. If there is, DON’T BUY IT. If the car has no money owing on it then you can get a PPRS certificate saying that the car is unencumbered.

You are only protected if you do a search on the day you buy the car or up to one day before.

To do a PPSR search on the car you are looking to buy, go to https://transact.ppsr.gov.au/ppsr/QuickVINSearch

You should also ask for a receipt. This is really important in case something goes wrong. Make sure that they receipt includes:

  • both your names
  • the amount you paid
  • the car engine details
  • the owner’s full name, address and mobile phone number.

It’s also a good idea to get the owner to show you the registration papers and check that this matches his or her licence.

If you’re under 25 and you bought a second-hand car and you think the owner lied to you about its condition or whether it had finance owing, you can get free information and advice here.

What if I’ve bought a car but have changed my mind – can I give it back and get my money back?

If you bought a used car from a car dealer, you have 3 business days to change your mind about the car and get your money back.  If you are still within the cooling off period, you should contact the dealership immediately.   

If it’s after this period, you should get legal advice as soon as possible.  If you’re under 25, you can get help here and if you’re over 25 you can contact Legal Aid ACT on 1300 654 314.

What if I want to get a loan to buy a car?

If you buy a vehicle from a dealership, the dealer may offer to arrange a loan for you (this is sometimes called ‘finance’).  This means they will sell you the car and you will also pay the car off through them. Although this might seem very attractive, getting a loan through a dealership is often more expensive than other options (such as a loan from a bank or credit union).  That’s why it’s a good idea to shop around to get finance.

Also, check out this video on things to look out for when getting a car loan

It is against the law for a dealer to put pressure on you to use their finance instead of going somewhere else, like a bank.  If this happens, you should contact the ACT Office of Regulatory Services Fair Trading on (02) 6207 3000 or the Australian Competition and Consumer Commission on 1300 302 502.

To find out some important tips about budgeting for a car loan check out the ASIC MoneySmart website at: https://www.moneysmart.gov.au/borrowing-and-credit/car-loan

Someone won’t sell me a car because of my age, race or gender – what can I do?

A car dealer is not allowed to sell you a car if you are under 18.   This means if you are under 18 you can only buy a car privately. It’s also against the lawif a car dealer refuses to sell you a car because of your race, gender, sexuality, disability, marital status or pregnancy . It’s also against the law if a car dealer sexually harasses you while you are looking to buy a car.

If you are under 25 and this has happened to you, please click here so we can give you some advice about how to make a complaint  If you are over 25, please contact Legal Aid ACT on 1300 654 314.

I bought a car from a dealer and there are problems - what can I do?

If you buy a car from a dealer, they usually have to give you a warranty for a certain period of time. A warranty means they will agree to repair any defects in the car so that it is in a reasonable condition. For example:    

  • For a new car that has been driven for less than 15,000km when it’s sold – generally the warranty is for 20,000 kilometres or 12 months, whichever is sooner
  • For a new car driven for more than 15,000km when it’s sold – generally the warranty is for 5000 kilometres or 3 months, whichever is sooner
  • For a second hand car– if it’s less than 10 years old and hasn’t been driven for more than 10 years, the warranty is for 5000 kilometres or 3 months, whichever is sooner

There are some things that warranties don’t cover.  This includes:

  • defects in tyres and batteries
  • things which happen as a result of accidents or your misuse of the car
  • defects on second hand cars which are covered by a defect notice.

I bought a used car privately and there are problems – what can I do?

If you’ve bought a used car from an individual (not a dealer), you don’t have the same protections in terms of warranties. If there are problems, it’s really important that you speak to a lawyer and get advice about it.   If someone has lied to you about the condition of the car, you may be able to take legal action against them. If you are under 25 and you need advice, you can click here and we can give you free information and advice. If you are over 25, please contact Legal Aid ACT on 1300 654 314.

I’ve bought a car – what do I have to do next and do I need insurance?

Before you drive a car, you have to make sure it’s registered.  After you have bought a car, you have 14 days to get it registered or (if it is a second hand car) to transfer the registration into your name.  You can register a car or transfer registration by going to https://www.canberraconnect.act.gov.au/app/answers/detail/a_id/82/~/transferring-vehicle-registration-within-the-act)

It’s also important to make sure you have insurance on your car.  This will cover you in case you damage someone else’s car while you’re driving, for example in an accident.  For more information on getting insurance, check out our insurance page.

If you’re under 25 and have a question about buying a car that we haven’t answered here, please click here.

If you’re over 25, please contact Legal Aid ACT on 1300 654 314.

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