Emergency Contacts

If you have a legal question, you can submit a request via our Get Help Now form here. If your situation is an emergency please call Triple Zero (000). 

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If you are in physical danger

If you are in immediate physical danger, call the police on Triple Zero (000) and get to a safe place, like a hospital or police station, if you can.  

If you need emergency accommodation

If you need crisis accommodation, you can contact these services for support.  

Link2home 

Link2home is a 24/7 state-wide homelessness information and referral telephone service for people living in NSW. If you need urgent accommodation, call 1800 152 152. 

Ask Izzy 

Ask Izzy is an online search tool that helps people find shelter, food, health and other critical support services. It is free and anonymous. 

You can access the tool 24/7 here. 

If you are unsafe at home

If you are in immediate danger, call the police on Triple Zero (000).  

Child Protection Helpline NSW  

If you are unsafe at home, or worried about the safety of another young person, you can call the Child Protection Helpline NSW to make a report. You can call them on 132 111. They are available 24/7.  

You can find more information about making a report here.   

NSW Domestic Violence Line 

The NSW Domestic Violence Line provides 24/7 counselling and referrals to women experiencing domestic and family violence. You can call them on 1800 65 64 63 or visit their website here.  

MensLine 

If you are a man experiencing domestic violence in NSW, you can call MensLine on 1300 78 99 78 or visit their website here.  

If you are having a mental health crisis

If your situation is life-threatening, call Triple Zero (000) immediately or go to your nearest Emergency Department.  

NSW Mental Health Line  

The NSW Mental Health Line provides 24/7 professional mental health help, advice and referrals to anyone in NSW. Call them on 1800 011 511 or visit their website here.  

Lifeline  

Lifeline offers 24-hour crisis support and suicide prevention counselling on 13 11 14. You can also speak to a counsellor online 24/7 here.  

Suicide Call Back Service  

The Suicide Call Back Service is a free national service that provides 24/7 counselling to people at risk of suicide or experiencing other emotional and mental health issues. Call them on 1300 659 467 or chat with them online here.  

If you need support

If you need mental health support and counselling, you can contact the services below.  

1800RESPECT 

1800RESPECT is a counselling and support service for people who have experienced sexual assault or domestic and family violence. You can call them 24 hours a day on 1800 737 732 or chat to them online here 

Kids Helpline 

You can call the Kids Helpline on 1800 55 1800 for free and private counselling (available 24 hours a day, but there can be a wait to get through). They are happy to talk to young people between the ages of 5-25 years about anything that’s troubling them. You can also email them or chat online here.  

Beyond Blue  

Beyond Blue provides free telephone and online counselling to anyone in Australia. You can call a counsellor on 1300 22 4636 or chat online here 

13YARN  

13YARN is a 24/7 crisis support line for Aboriginal and Torres Strait Islander people nation-wide. Call them on 13 92 76 or visit their website here 

QLife  

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. You can call them on 1800 184 527 (3pm to midnight each day) or chat to them online here. 

Butterfly Foundation  

The Butterfly Foundation provide phone and online counselling and support for people experiencing eating disorders and body image issues. You can call them from 8am – midnight on 1800 33 4673 or chat to them online here 

Griefline  

Griefline provides telephone support to anyone experiencing grief or loss. You can call them on 1300 845 745 from 8am to 8pm (AEDT) or visit their website here. 

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